Privacy Policy for Find-MyParts.com

Effective Date: 13.03.2025

This Privacy Policy describes the policies of Ayda Cavuldar (“Find-MyParts.com”, “we”, “us”, or “our”), located at İlkbahar Mahallesi Sinpas Altinoran Cankaya, Ankara 06450, Turkey, email: admin@find-myparts.com, phone: 5337281438, regarding the collection, use, and disclosure of your information that we collect when you use our website https://www.find-myparts.com (the “Service”).

By accessing or using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not access or use the Service.

We may modify this Privacy Policy at any time. We will post the revised Privacy Policy on the Service and update the “Effective Date” above. The revised Policy will be effective 30 days from the date it is posted. Your continued access or use of the Service after that time constitutes your acceptance of the revised Privacy Policy. We encourage you to periodically review this page to stay informed. For material changes to this Privacy Policy, we may provide you with additional notice, such as by email or a prominent notice on our website, and, where required by law, obtain your renewed consent.

1. Information We Collect

We collect the following types of personal information from you:

Account Information: When you register for an account, we collect your name, email address, password, and optionally, your date of birth and social media profile URL.
Contact Information: We collect your email address when you subscribe to our newsletter or contact customer support. We collect your phone number and physical address when you place an order for shipping purposes.
Profile Information: If you create a public profile, we collect the information you choose to include, such as a profile picture, biography, and location.
Order Information: When you place an order, we collect your billing address, shipping address, payment information (processed by our payment processors, see below), and details of the products you purchase.
Payment Information: We use the following payment processors to process payments: PayTR, PayPal, Stripe, Apple Pay, Google Pay, and Direct Bank Transfer (through your bank). We do not directly store your credit card details, except for limited information related to Direct Bank Transfers as required for processing purposes. The privacy policies of these payment processors apply to the processing of your payment information.
- PayTR: https://www.paytr.com/gizlilik-politikasi
- PayPal: https://www.paypal.com/us/legalhub/privacy-full
- Stripe: https://stripe.com/privacy
- Apple Pay: https://www.apple.com/legal/privacy/data/en/apple-pay/
- Google Pay: https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice&locale=en-US
Search Queries: We collect your search queries when you use the search function on our website.
Reviews and Ratings: We collect the content of any reviews or ratings you submit.
Communications: We collect the content of your communications with us, such as email messages and customer support requests.
Facebook Login Information: If you choose to log in using your Facebook account, we collect your name, email address, and profile picture from your Facebook profile, as permitted by your Facebook privacy settings. For more information, see Facebook’s Privacy Policy: https://www.facebook.com/privacy/policy/
Device Information: We automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Device identifiers (e.g., device ID, advertising ID)
Log Data: Our servers automatically record information when you access or use the Service, including:
- Referring URL
- Pages visited
- Dates and times of access
- Search queries
Location Data: We collect your approximate location based on your IP address and, if enabled, your device’s location services. We use this location data to predict shipment distance for calculating shipping costs and to convert currencies to your local currency.

2. How We Use Your Information

We use the information we collect about you for the following purposes:

Providing the Service:
- To create and manage your account.
- To process and fulfill your orders.
- To provide customer support.
- To personalize your experience on the Service.
- To allow you to post reviews and ratings.
- To process payments.
- To calculate shipping costs based on your location.
- To display prices in your local currency.
Marketing and Promotional Communications:
- To send you promotional emails about new products, special offers, and upcoming events (with your consent where required).
- To show you targeted ads on social media platforms.
- To personalize your experience on the Service.
Improving the Service:
- To analyze how users interact with the Service.
- To identify and fix bugs.
- To develop new features.
Customer Feedback:
- To solicit reviews of products you have purchased.
- To conduct customer satisfaction surveys.
Legal and Security:
- To comply with applicable laws and regulations.
- To investigate and prevent fraud.
- To enforce our Terms of Use.
- To resolve disputes.
Manage User Account:
- To allow you to access and update your account information.
- To provide customer support.
- To send you important account notifications (e.g., password reset requests).

If we want to use your information for any purpose other than those described above, we will ask for your consent and will only use your information for that purpose with your consent, unless we are required to do so by law.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal bases:

Consent: We rely on your consent to send you marketing emails and to collect certain types of data, such as precise location data (if applicable). You have the right to withdraw your consent at any time (see “Your Rights” below).
Contract: We process your personal data when it is necessary to fulfill our contractual obligations to you, such as processing your orders and providing you with access to the Service.
Legal Obligation: We may process your personal data to comply with applicable laws and regulations.
Legitimate Interests: We may process your personal data based on our legitimate interests, such as improving the Service, preventing fraud, and protecting our legal rights, provided that those interests do not override your rights and freedoms. We have carefully balanced our legitimate interests against your rights and have implemented safeguards to protect your personal data. For example, we use your purchase history to improve the website’s relevance.

4. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by law. Specific retention periods are:

Account Information: We retain your account information for 2 years after you terminate your account, unless we are required to retain it for a longer period for legal or regulatory reasons.
Order Information: We retain your order information for 10 years for accounting and tax purposes.
Communications: We retain your communications with us for as long as necessary to resolve your inquiry and for record-keeping purposes.
Marketing Data: We retain marketing preferences for a reasonable time after a user unsubscribes.

We may need to retain certain information for longer periods to comply with legal obligations, resolve disputes, enforce our agreements, or for other legitimate business reasons. Residual anonymous information and aggregate information, which does not identify you, may be stored indefinitely.

5. Sharing of Your Information

We may share your personal information with the following categories of recipients:

Service Providers: We share your information with third-party service providers who assist us in providing the Service, such as:
- Guzel.net.tr (Hosting Provider): Guzel.net.tr’s Privacy Policy (Find it on their website)
- PayTR (Payment Processor): https://www.paytr.com/gizlilik-politikasi
- PayPal (Payment Processor): https://www.paypal.com/us/legalhub/privacy-full
- Stripe (Payment Processor): https://stripe.com/privacy
- Apple Pay (Payment Processor): https://www.apple.com/legal/privacy/data/en/apple-pay/
- Google Pay (Payment Processor): https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=privacynotice&locale=en-US
- Buyer and Seller Bank for Direct Transfer
Business Partners: “We may share your information with our business partners who offer products or services that may be of interest to you. We will only do so with your consent.”
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or to protect our rights or the rights of others.

6. International Data Transfers

Your personal information may be transferred to and processed in countries other than Turkey that may have different data protection laws than those in your jurisdiction. This is because we operate a marketplace that connects sellers and buyers from around the world. Therefore, your personal information may be transferred to countries where our sellers, buyers, or service providers are located.

We take steps to ensure that your personal information is protected when it is transferred internationally. These steps include:

Standard Contractual Clauses (SCCs): We implement Standard Contractual Clauses approved by the European Commission (or other appropriate data transfer mechanisms recognized under the KVKK and GDPR) for data transfers to countries outside the European Economic Area (EEA) and Turkey that have not been deemed to provide an adequate level of data protection. These clauses provide contractual safeguards to ensure that your personal information is protected in accordance with applicable data protection laws. We will require our vendors and partners who transfer data outside of Turkey and the EEA to implement similar safeguards.
Adequacy Decisions: We transfer data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission or the Turkish Personal Data Protection Board (KVKK) where applicable.
Vendor Agreements: We require our vendors to agree to data protection terms that are consistent with this privacy policy and applicable data protection laws.
Transparency: We aim to be transparent about the countries to which your data may be transferred. Please be aware that when you interact with a seller or buyer located in another country, your personal information may be transferred to that country in order to facilitate the transaction. We cannot guarantee the data protection practices of those independent sellers or buyers, and we encourage you to review their individual privacy policies.

Specifically, the following scenarios may result in international data transfers:

When you purchase a product from a seller located outside of Turkey, your shipping address and contact information will be transferred to that seller in order to fulfill your order.
If you are a seller located outside of Turkey, your business information (including your name, address, and contact details) will be displayed to buyers worldwide.
Our service providers (e.g., hosting providers, payment processors, email marketing platforms) may be located in countries outside of Turkey, and your personal information may be transferred to those countries in order for them to provide services to us.

By using our Service, you acknowledge and agree that your personal information may be transferred to and processed in countries other than Turkey. We will take reasonable steps to ensure that your personal information is protected in accordance with this Privacy Policy and applicable data protection laws. However, you should be aware that the data protection laws in some countries may not be as comprehensive as those in Turkey.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption of data in transit and at rest using industry-standard protocols.
Use of firewalls and intrusion detection systems.
Regular security audits and vulnerability assessments.
Employee training on data privacy and security best practices.
Physical security measures at our data centers.

While we strive to protect your personal information, please be aware that no security measure is perfect, and we cannot guarantee the absolute security of your data.

8. Your Rights

Depending on the law that applies, including the KVKK and GDPR, you may have the following rights regarding your personal data:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority (e.g., the Turkish Personal Data Protection Board (KVKK) or the data protection authority in your country of residence).

To exercise these rights, please contact us at admin@find-myparts.com. We will respond to your request in accordance with applicable law. We may require you to verify your identity before processing your request.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at admin@find-myparts.com.

Please note that if you do not allow us to collect or process the required personal information, or if you withdraw your consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

9. Children’s Privacy

The Service is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us at admin@find-myparts.com, and we will take steps to delete their personal data.

10. Cookies

This Cookie Policy explains how cookies and similar technologies are used when you visit the Find-MyParts.com website. This policy is prepared in accordance with the Personal Data Protection Law (KVKK) of the Republic of Turkey and related regulations. https://www.find-myparts.com/personal-data-protection

What are Cookies?

Cookies are small text files stored on your computer or mobile device by websites you visit. Cookies are used for various purposes such as enabling the website to function, improving its performance, enhancing user experience, and collecting information about visitors.

What Cookies Do We Use?

Find-MyParts.com may use cookies in the following categories:

Necessary Cookies: These are required for the basic functions of the website to operate. They are used for actions like logging in, remembering security settings, and maintaining the shopping cart. The website may not work properly without these cookies. Example: PHPSESSID – Maintains user session.
Performance Cookies: These are used to understand how the website is being used. They collect information such as which pages are most visited, how long users spend on the site, and where errors occur. This information is used to improve the website’s performance. Example: _ga (Google Analytics) – Distinguishes unique users.
Functional Cookies: These allow the website to offer more advanced features. They make actions like remembering your language preferences, adjusting font size, and playing videos easier. Example: language_preference – Remembers user’s chosen language.
Targeting/Advertising Cookies: These are used to display ads relevant to visitors’ interests. These cookies track the websites you visit and the links you click on to create a profile and display personalized ads. Example: _fbp (Facebook Pixel) – Tracks user behavior for advertising purposes.
Third-Party Cookies: Find-MyParts.com may use cookies from third-party service providers (e.g., Google Analytics, social media platforms). These cookies are subject to the privacy policies of the relevant third parties.

How Can You Control Cookies?

You have control over accepting or rejecting cookies. Most web browsers automatically accept cookies, but you can change your browser settings to block cookies or receive a warning before cookies are sent.

Browser Settings: You can learn how to change your cookie settings from your browser’s help menu.
Cookie Management Tools: We provide a cookie consent banner on our website that allows you to manage your cookie preferences.
Third-Party Tools: Browser extensions such as Ghostery or Privacy Badger can help block cookies and tracking technologies.

Please note that disabling cookies may affect some features of the Find-MyParts.com website.

Protection of Personal Data:

Personal data collected through cookies is processed in accordance with the Personal Data Protection Law (KVKK) of the Republic of Turkey and related regulations. For more information on how your personal data is processed, please review the Find-MyParts.com/Privacy Policy.

Changes to the Cookie Policy:

Find-MyParts.com reserves the right to change this Cookie Policy without prior notice. The updated Cookie Policy will be published on the Find-MyParts.com website. Therefore, it is recommended to regularly check this policy.

Contact:

If you have any questions or concerns regarding this Cookie Policy, please contact us using the following contact details:

Email: admin@find-myparts.com

This Cookie Policy is designed to provide you with a transparent and informative experience when visiting the Find-MyParts.com website

11. Types of Cookies we use (Manage cookie preferences)

You can change your cookie preferences, this will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

If you are using any other web browser, please visit your browser’s official support documents.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ayda Cavuldar
İlkbahar Mahallesi Sinpas Altinoran Cankaya, Ankara 06450, Turkey
Email: admin@find-myparts.com
Phone: 5337281438

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